FAQs

Are products suitable for vegans?

Yes. We do not formulate with any ingredient derived from animal sources. We carefully source vegan alternatives.

Are your products Organic?

All of our products are natural and contain organic ingredients wherever possible. We have always prioritised efficacy and potency above organic status, meaning we choose to include non-organic yet natural extracts and ingredients in our products to ensure our formulas are as potent and as effective as possible.

Do your products contain preservatives?

We strictly do not use any parabens, dyes, artificial preservatives, synthetic ingredients or artificial fragrances.

Our Enchanted Forest moisturising cream contains a 100% natural preservative which is approved by COSMOS. This is because all cosmetics containing water should contain a preservative to protect both our customer and the product.

Our masks are made from dry powders, flower and herb extracts that do not contain water, therefore allowing the products to stay fresh naturally without the use of artificial preservatives.

Do your products contain essential oils?

Only the purest, highest quality essential oils find their way into the di’alor skincare range. These essential oils are carefully formulated well within the maximum dermal limits. Essential oils have therapeutic benefits for the skin and enhance the sensory experience bringing a beautiful, natural aroma to our range without the need for synthetic fragrances.

How should I store my products?

We recommend storing our products in a cool, dry and dark place. Always firmly replace the lid of our products after use to avoid moisture entering the product.

What is the shelf life of your products?

Shelf life ranges by product. The shelf life is detailed on each product just check the little jar icon on the label. We also include a best before end (BBE) date to ensure you are not using our products past its intended shelf life.